If you have questions or complaints regarding our Privacy Policy or practices, please contact us at (773) 424-3151or by email at [email protected].  

We do not sell or share information about our customers with anyone else other than in the ways that are described in this Privacy Policy. We maintain physical, electronic and procedural safeguards to protect the information. Our employee access to information about our customers is limited to people who need access to do their jobs.

COLLECTION OF INFORMATION

We get most of the information we need from customer applications and other forms. If a customer authorizes it, we may get information from others. We may obtain information as we process customer transactions. If you provide information to LPS, Inc. regarding other individuals, you agree: (a) to inform the individual about the content of this Privacy Policy, and any other applicable Privacy Notice provided to you; and (b) to obtain any legally required consent of information about the individual in accordance with this Privacy Policy and other Privacy Notice.

For example, when a person applies for life insurance we may ask for permission to get information from insurance support organizations such as the Medical Information Bureau and consumer reporting agencies. We may also obtain information as we process customer transactions. The information we collect through our Web site and offline includes:

  1. Name, Date of Birth, Telephone Number, Email Address, Social Security Number and Demographic Data
  2. Credit History, Income, Assets, Bank Account information, Credit Card information and Other Insurance Products.
  3. Medical History and other factors affecting insurability.

We use the information for business purposes, such as

  • contacting you regarding the products or services in which you have expressed an interest.
  • processing applications and claims,
  • servicing your business,
  • responding to your questions and concerns,
  • improving our Web site and marketing efforts, and
  • offering you other products and services.

We share the information with others who provide services to help us process or administer our business.

We may share information under the following circumstances:

  • with medical examiners who help us underwrite life insurance applications
  • with service providers such as third parties who help us process claims or print our customer statements, an email service provider to send out emails on our behalf, and an employment company to assist us with our hiring. We require that our service providers limit their use of the information and keep it confidential, and will share the personal information you provide only as necessary for the third party to provide that service
  • when we have the customer’s prior permission
  • when we are allowed or required by law to disclose it, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

We will utilize appropriate safeguards governing the transfer and usage of your personal information.

We will occasionally send you newsletters and information on products, services, special deals, and promotions. We will use your name and email address to send these emails to you. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. 

It is the policy of LPS, Inc. to protect customers social security numbers that we collect in the course of our business as confidential. This includes maintaining physical and electronic security procedures to guard against unauthorized access to Social Security Numbers. We also limit access to Social Security Numbers, by only granting access to Social Security Numbers to our affiliates who use that information to perform their related duties. In addition, we do not disclose Social Security Numbers to third parties, except where required or permitted by law.

We request that persons under the age of 18 not use our site without supervision from a responsible adult. If a child whom we know to be under the age of 13 sends personal information to us online, we will delete their personal information immediately.

This Privacy Policy is not a contract and is not intended to be a contract between customers or visitors, and the site sponsor, its subsidiaries or affiliates with respect to any information practices concerning information obtained through use of this site.

If we decide to change our privacy policy, we will post those changes on our Web site. Access to those changes will be presented via a link on our homepage and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email or postal mail, prior to changes taking effect. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of receiving communication from LPS, Inc then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change, prior to changes taking effect.